These Terms and Conditions govern your use of the House of Agam website and any purchase made through it. By accessing our website or placing an order, you agree to be bound by these Terms and all applicable laws and regulations.

1. General

House of Agam (“we”, “us”, “our”) operates this website for the sale of apparel and related products. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You also confirm that all information provided by you is true, complete, and accurate.

3. Products and Availability

We make every effort to display our products, images, colours, descriptions, and sizing as accurately as possible. However, actual product colours may vary due to screen settings and photography conditions. All products are subject to availability, and we may discontinue or limit quantities at any time without prior notice.

4. Pricing

All prices are listed in Indian Rupees unless stated otherwise. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we may cancel the order or contact you before dispatch.

5. Orders

When you place an order, you are making an offer to purchase the selected items. We reserve the right to accept or reject any order for any reason, including product unavailability, payment issues, incorrect pricing, or suspected fraudulent activity. An order confirmation does not mean the order has been accepted or dispatched.

6. Payments

Payments must be made using the payment methods made available on the website. We do not store your full card details on our servers. All payment processing is handled by third-party payment providers, and their terms and privacy policies will also apply.

7. Shipping and Delivery

We aim to dispatch orders within the timelines mentioned on the website or at checkout. Delivery timelines are estimates and may vary due to courier delays, festive seasons, weather conditions, operational issues, or other factors beyond our control. Risk in the products passes to you upon successful delivery.

8. Returns and Exchanges

Returns, exchanges, and refunds will be governed by our return policy published on the website. Items may be eligible for return or exchange only if they meet the conditions stated in that policy, including product condition, packaging, and timeline for request. Certain items such as sale items, customised products, or intimate wear may be non-returnable or non-exchangeable.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and layout, is the property of House of Agam or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content without prior written consent.

10. User Conduct

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use it for unlawful purposes. You must not upload harmful code, scrape content, or engage in any activity that may damage the website or affect other users.

11. Limitation of Liability

To the fullest extent permitted by law, House of Agam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.

12. Indemnity

You agree to indemnify and hold harmless House of Agam, its directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses arising from your misuse of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the city where House of Agam is registered or operates its principal place of business.

14. Contact

If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided on the website.