This Privacy Policy explains how House of Agam collects, uses, discloses, and protects your personal information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy 

1. Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing address, shipping address, and payment-related details. We may also collect non-personal information such as browser type, device information, IP address, pages visited, time spent on the website, and usage patterns.

2. How We Use Information

We use your information to process and fulfil orders, manage payments, provide customer support, send order updates, improve our products and services, personalise your experience, and communicate promotions or offers where permitted. We may also use information to prevent fraud, enforce our policies, and comply with legal obligations.

3. Cookies and Tracking

Our website may use cookies, pixels, and similar technologies to improve functionality, analyse traffic, remember preferences, and support marketing activities. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

4. Sharing of Information

We may share your information with trusted third-party service providers who help us operate our business, including payment processors, shipping partners, customer support tools, website hosting providers, analytics providers, and marketing service providers. These service providers are expected to use your information only for the services they perform for us and in accordance with applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law, accounting requirements, dispute resolution, or enforcement of our agreements.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information. You may also withdraw consent where processing is based on consent, subject to legal or contractual restrictions. To exercise these rights, you can contact us using the details provided on the website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites, and we encourage you to review their policies before sharing any information.

9. Children’s Privacy

Our website and services are not intended for children below the age of 18 without parental supervision. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact details listed on our website.